Growth Marketing Mastery: In-House vs. Agency at Every Business Stage

Whether you’re a bootstrapped startup or a venture-backed scale-up, figuring out the right growth marketing approach is crucial for hitting your business goals. Should you build an in-house team or outsource to an agency? The answer depends on factors like your industry, funding situation, bandwidth, and objectives. Let’s look at some key considerations for different company stages.

Bootstrapped Startups

In the earliest lean days, bootstrapped founders often handle growth efforts themselves out of necessity. With limited resources, it makes sense to own digital marketing, content creation, paid acquisition, and analytics in-house. The downside is it takes you away from product development. As you gain traction, you may hire a first growth hire or start to work alongside some smaller growth marketing agencies.

Seed/Pre-Series A

With a little outside capital, it becomes more feasible to engage affordable growth marketing contractors, a small boutique agency, or even hire your first growth marketing lead. An external team brings expertise without the overhead of a full-time hire. A consideration for agencies that they will lack the same product intimacy as having a dedicated in-house lead. Many seed startups keep growth marketing functions, such as SEO and content marketing, in-house to build a foundation for future growth activities.

Series A and Beyond

Once scaling up, it’s typical to build out an internal growth team to drive performance marketing, SEO, marketing ops, and more high-leverage growth activities. You have the funding to hire experienced growth marketers aligned with the company full-time. At this stage, companies often maintain an agency on flexible retainer for augmenting capabilities like design, development, analytics, paid media, marketing automation, or whatever gaps they may need to fill without dedicating headcount.

Enterprise

Larger, established companies tend to have sizable in-house marketing teams handling strategy, operations, and execution. That said, they still frequently work with agencies for an outside perspective, niche expertise (ex: industries or channels), staffing flexibility, and access to agency’s tools/data. The mix of in-house vs. outsourced can ebb and flow based on needs.

A Blended Approach

No matter your company’s stage, the decision should factor your goals, budgets, timelines, and team’s current skills. In-house provides more control but upfront costs. Agencies reduce overhead while adding specialized talent. Often, a blended approach works best by keeping foundational growth functions internal while leveraging flexible agency support.

About Northcast

Northcast is a boutique marketing services and consulting firm specializing in digital marketing, growth marketing and website development. The team at Northcast values the balance between short-term project goals and long-term vision, striving to be a dependable marketing partner. Want to schedule a call with us? Fill out our form to get started.

Getting the Right Balance of Demand Generation & Demand Capture

For any business, driving sales and revenue growth requires finding and capturing demand for your products or services. This involves a combination of demand generation activities that put your brand in front of new audiences, and demand capture efforts to convert interest into leads and sales. In today’s digital landscape, effective demand generation and capture requires thoughtful coordination of paid media and owned channels.

On the demand generation side, paid media like social ads, SEM, and display advertising enable you to precisely target your ideal customer profile (ICP) and get your brand and offerings in front of those most likely to have interest and intent. These outbound channels send traffic to your owned properties (i.e. your website, marketplace, etc), where inbound efforts take over to nurture interest into leads and sales.

Demand Generation

When using paid media for demand generation, focus on:

  • Identifying your ICP – Compile demographic, psychographic, and behavioral data on existing customers to hone in on common attributes of those most likely to buy from you. Target ads precisely to this profile.
  • Driving traffic to key landing pages – Send paid traffic to targeted landing pages that speak directly to the intended audience and move them towards conversion.
  • Testing and optimizing campaigns – Continuously test ad creative, messaging, landing page design, calls-to-action, and target audience parameters. Iterate based on performance data.
  • Expanding reach and frequency – Scale up high-performing ads and target similar audiences to expand reach. Increase frequency to desired levels based on sales cycle length.

Demand Capture

When using paid media to capture demand, focus on:

  • Compelling content – Blog posts, guides, video, and other content should address pain points and customer needs focused on moving visitors through the sales funnel.
  • Clear calls-to-action – Calls-to-action on pages and content should have a singular purpose and clearly direct visitors to take next steps.
  • Reduced friction – Eliminate any friction in capture forms, checkouts, and other conversion processes. More steps and fields equal lower conversions.
  • Lead nurturing – Have automated email nurture sequences in place to continue engagement with prospects who are not yet sales-ready.
  • Site optimization – Utilize on-site analytics to identify and eliminate website friction points, technical issues, or confusing user flows. Continuously test and iterate.

By coordinating paid media and inbound efforts, you can increase both the quantity and quality of traffic to your site. Paid ads broaden your audience reach, while conversion-focused inbound activities capture and nurture qualified leads over time. Allocate budget and resources across both, regularly assess performance, and shift focus as needed to balance demand generation and capture. With testing and optimization, you can hone in on the right mix to drive sales growth.

Ready to work with a partner that can help you find the right balance of continuously generating demand while increasing your inbound leads? Request a call from Northcast to see if we can help accelerate your revenue through strategic growth marketing.

Crafting Content for Every Stage of the Funnel

When building a content marketing strategy, you need to create content tailored to where prospects are in the buyer’s journey. The goal is to provide the right information at the right time to guide them through the sales funnel. In this post, we’ll look at the types of content that work best for each funnel stage. This will vary by industry and product, but below are some thought starters:

Top of the Funnel

Blog Posts, Videos & Organic Social

At the top of the funnel, prospects are just becoming aware of their need and starting to research solutions. Content should focus on addressing common pain points, questions and objections. Useful top of funnel content includes:

  • Blog Articles: In-depth posts and guides that answer common questions and provide value. Focus on problems your prospects face.
  • Videos: Short, engaging videos that demonstrate how you solve pain points. Host them on YouTube and promote on social media. 
  • Social Media: Share blog summaries, infographics, videos and other media on social channels. Draw prospects in with helpful or entertaining content.
  • SEO Content: Optimize website pages and blog posts to rank for keywords prospects search when discovering solutions.

The goal of this content is to attract and engage the widest possible audience of prospects. Provide value and build awareness through education.

Middle of the Funnel

Case Studies, Ebooks & Webinars

In the middle stage, prospects are evaluating specific solutions and vendors. Content should focus on thought leadership and building trust. Ideal middle of funnel content includes:

  • Case Studies: Showcase client success stories that prospects can relate to.
  • Ebooks & Guides: Offer more in-depth education through long-form content like ebooks, templates and toolkits.
  • Webinars: Host educational webinars with Q&As that demonstrate your expertise. 
  • Product Demos: Detailed overview of your product and how it works, either live or through demos and video walkthroughs.

At this stage, prospects are comparing options and assessing credibility. Position yourself as an authority by showcasing expertise and client results.

Bottom of the Funnel

Free Trials, Demos & Proposals

Near the bottom, prospects are ready to buy and want pricing details. Content focuses on conversion. Effective tactics include:

  • Free Trials: Let prospects test your product through a demo account or limited trial.
  • Product Proposals: Tailor proposals to prospect needs and objections for a personalized solution. 
  • Data Sheets: Provide detailed information on pricing, options, and add-ons to close the sale.
  • Case Study Proposals: Show how you solved challenges for clients in similar industries or with similar issues. 
  • ROI Calculators: Demonstrate potential return on investment from using your solution.

The goal here is to give prospects the information they need to make a confident purchase decision. Remove friction and guide them to convert.

Creating content tailored to each sales funnel stage helps you engage and nurture prospects, leading to more closed sales. Map content to the buyer’s journey for the best results.